Privacy Policy

1. Introduction

ZoobyGo Technologies Pvt Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly:

• Personal Information: Name, email, phone number, address
• Student Information: Name, grade, school details
• Vehicle Information: Routes, pickup/dropoff locations
• Payment Information: Payment method and transaction details (processed securely)
• GPS/Location Data: Real-time vehicle tracking during journeys

3. How We Use Your Information

We use collected information to:

• Provide school transport services and manage bookings
• Send notifications about vehicle location, boarding, and dropoff
• Process payments and manage subscriptions
• Improve service quality and safety
• Communicate updates and policy changes
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Data Sharing

We may share your information with:

• Drivers/Marshals: Student name, pickup/dropoff location, emergency contact
• Service Providers: Payment processors, communication platforms
• Legal Authorities: When required by law or child safety concerns

We never sell your personal data to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your data from unauthorized access, alteration, or disclosure.

6. Parental Controls & Child Safety

We are committed to child safety. Parents can:

• View real-time location tracking of their child's vehicle
• Receive notifications for boarding/dropoff events
• Report safety concerns directly through the platform
• Control what information is shared with drivers

7. Retention of Data

We retain your personal information only as long as necessary to provide services and comply with legal obligations. You can request data deletion, subject to legal and contractual requirements.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of non-essential communications
• Withdraw consent for location tracking

To exercise these rights, contact us at hello@zoobygo.com.

9. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze platform usage. You can disable cookies through your browser settings.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

11. Policy Updates

We may update this policy periodically. Significant changes will be notified via email or prominent platform notice. Continued use implies acceptance of changes.

12. Contact Us

For privacy concerns or data requests, contact us at: